Leasing Professional - NorthPoint Management

Job Description

Position Status: Non-Exempt

Mission: We are a team that aims to provide excellent service through one relationship at a time. We do this by putting people first, taking ownership of every situation, doing the right thing every time, maintaining our financial discipline, and living generously.

RESPONSIBILITIES

The successful candidate will fulfill the following general list that includes, but is not limited to:         

• Opening and closing the community according to the provided checklist
• Walking the tour path and models daily
• Answering leasing leads, follow up and responding to resident contacts
• Touring and leasing apartments to prospective residents
• Maintain an outstanding resident rapport through planning community events, preparing/distributing the newsletter and creating a sense of community

• Conduct a thorough and accurate market survey
• Assist residents with submitting service requests and handling resident conflict or issues
• Assist with weekly leasing reports and providing market survey information to the competitors

• Assist in the renewal process to retain existing residents
• Perform outreach marketing calls and visits.
• Manage social media accounts and post according to the brand guidelines
• Walk vacant units, grounds, amenities, and buildings as required
• Complete leasing paperwork required for move ins and send applicable professional communication and letters as needed

• Participate in local chamber, apartment association or other activities representing NorthPoint
• Embed yourself into the community for networking opportunities and vendor partnerships
• Contribute time to various charitable activities in order to “Live Generously”
• Any other additional task required

QUALIFICATIONS

Education, Experience, and Characteristics that are desirable for job success:

• High school diploma, GED or related experience and/ or training
• Must have a valid Driver’s License
• Willing to work weekends and a varied schedule

• Sales and or customer service experience is a plus
• Proficient in Microsoft Office, Internet Explorer, Windows operating system and Google applications
• The aptitude to read a resident ledger and understand payments and credits
• Entrata/Yardi experience is a plus along with familiarity of Blue Moon lease
• Ability to work in a team environment and help teammates as necessary

• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required

• Excellent attitude, teamwork skills and self-motivated
• Able to approach problems both logically and creatively
• Confident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Ability to multi-task and strong organizational skills are required
• Sensitive to confidential information and matters

• Ability to work in a team environment and help teammates as necessary
• Must be able to carry/ transport items weighing up to 25 pounds

• Continuous walking and standing
• Must be able to remain in a stationary position for long periods of time

• Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day
  responsibilities

Please submit resume to: kmedler@northpaointkc.com