Assistant Community Manager - NorthPoint Management

Job Description

Position Status: Non-Exempt

Mission: We are a team that aims to provide excellent service through one relationship at a time. We do this by putting people first, taking ownership of every situation, doing the right thing every time, maintaining our financial discipline, and living generously.

RESPONSIBILITIES

The successful candidate will fulfill the following general list that includes, but is not limited to:

• Assisting in the leasing, touring, move in processes and occupancy of the community
• Oversees the daily rent collections and accounts receivable
• Resolves resident issues to ensure resident satisfaction
• Assists in monitoring community income to exceed budgetary goals
• Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Assist Community Manager with customer billing, invoicing, and overall performance of the community
• Review and process accounts payable (invoicing) for processing
• Responsible for weekly and monthly owner reporting
• Oversee leasing, touring, move in processes along with maintaining occupancy at the community
• Walk buildings, vacant units and property regularly or as required
• Create and oversee staff schedule
• Create and oversee renewal process
• Participate in local chamber, AAKC or other activities representing NorthPoint in events, committees, and volunteering
• Contribute time to various charitable activities in order to “Live Generously”
• Any other additional task required

QUALIFICATIONS

Education, Experience, and Characteristics that are desirable for job success:

• High School diploma, GED or related experience and/or training
• Must have a valid Driver’s License
• Background in excellent customer service
• Entrata/Yardi experience is a plus, but not required
• NAA/Blue Moon lease agreement knowledge is a plus, but not required
• Demonstrates mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete daily job duties
• Proficient in Microsoft Office, Internet Explorer, Windows operating systems and Google applications
• Excellent leadership and teambuilding skills
• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required

• Excellent attitude, teamwork skills and self-motivated
• Energetic, resourceful, and hands-on individual with a strong service orientation
• Able to approach problems both logically and creatively
• Confident and knowledgeable when interacting with all team members & outside parties
• Able to work collaboratively as a team and independently
• Ability to multi-task and strong organizational skills are required
• Sensitive to confidential information and matters

• Ability to work in a team environment and help teammates as necessary
• Must be able to carry/ transport items weighing up to 25 pounds

• Continuous walking and standing
• Must be able to remain in a stationary position for long periods of time

• Must be able to move, bend, squat, stoop, twist, climb stairs, and turn to perform day to day
  responsibilities

Please submit resume to: kmedler@northpaointkc.com