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Education

Fair Housing Feud with Katie Rigsby (In Person)

Tuesday, April 22, 2025
9:00 AM - 12:00 PM (CDT)

Event Details

Fair Housing can be confusing and sometimes a point of contention. Reduce your risk of a "Fair Housing Feud" by ensuring your team is properly trained and equipped to handle the most sensitive of Fair Housing issues. Fair Housing training is not a one and done type of education. With ever changing laws and new cases popping up daily, it is imperative that property management personnel and service providers are well informed and trained regularly. In this fun and educational Fair Housing session, National Speaker Katie Rigsby, addresses hot topics such as disabilities and service/support animals. A "must attend" session for ALL multifamily personnel, at any level. 

Topics Will Include:

  • Obtain basic Fair Housing knowledge to reduce your risk of a violation

  • Receive tips for handling Fair Housing related questions

  • Identify tools for assessing accommodation and modification requests

  • Understand your responsibility as industry professionals and how to protect your asset while complying with federal laws

Agenda:

  • 8:30am - Check In
  • 9am - Program Begins
  • 12noon - Program Concludes

About Our Speaker:

Katie Rigsby, CAPS, CAM, CALP, is a seasoned multifamily expert with a 24-year career in residential property management. With a diverse background as a Leasing Professional, Property Manager, multi-site supervisor, and senior executive, she has overseen a multimillion-dollar budget, 200 employees, and a vast real estate portfolio. Katie holds Certified Apartment Portfolio Supervisor, Certified Apartment Manager, and Certified Apartment Leasing Professional credentials from the National Apartment Association, where she actively contributes as an NAAEI Advanced Facilitator.

Currently, as the President and CEO of Katie Rigsby Inspires, LLC, she offers consulting services and education to enhance property management professionals' skills in customer service, sales, marketing, leadership, and Fair Housing compliance. Engaged in industry associations, a licensed Louisiana Realtor, and recognized by Toastmasters International, Katie is dedicated to delivering engaging and inspirational learning experiences with a side of humor.

Connect with Katie on LinkedIn: in/katierigsby/

For More Information:

St. Louis Apartment Association Logo 12777 Olive Boulevard, Suite C
Saint Louis, MO 63141
314.205.8844

St. Louis Apartment Association Event Cancellation Policy

We understand that plans can change; however, due to the commitments
we must make with vendors and venues, the following cancellation and no-
show policies apply to all of our events:

1. Cancellation After Deadline:
The deadline to register for events is 10 days prior to the event date,
unless otherwise noted. Cancellations made after the registration
deadline will not be eligible for a refund. Once the deadline has
passed, we are unable to accommodate refunds or event credits, as
event logistics will have already been finalized.
2. No-Show Policy:
If a registered participant does not attend the event ("no-show"), they
will still be responsible for the full cost of the event. No-shows will be
invoiced for the full amount of their registration, as their space has
been reserved and event expenses incurred.
3. Events Including Meals:
For events where meals are provided, registrants who cancel after
the deadline or do not attend will still be charged the full ticket price,
including the cost of the meal. This ensures that costs associated
with pre-ordered meals are covered.
4. Substitutions:
If you are unable to attend an event, you may send someone in your
place. Please notify us of any substitutions prior to the event date.

Thank you for your understanding and cooperation. Our cancellation and
no-show policy ensures the success of our events and helps us manage
costs efficiently for all attendees.