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Catch 'Em and Keep 'Em: Hiring, Retaining, and Inspiring High Performing Teams - Presented by Kara Rice, VP of Education with Swift Bunny

Thursday, October 23, 2025
8:30 AM - 12:00 PM (CDT)

Event Details

Catch ‘Em and Keep ‘Em: Hiring, Retaining,and Inspiring High Performing Teams

Presented by Kara Rice, Vice President of Education at Swift Bunny

As the apartment industry continues to struggle to find enough employees to
fully staff our teams, wise leaders are focused not only on hiring, but on employee retention. It’s important to fill the empty seats, yes — but equally important to keep more seats from becoming empty!

Creating a people-centered workplace culture is key to attracting job candidates and keeping current team members in place. Dig into real employee feedback to explore what makes work most satisfying for on-site teams. Identify the ‘fixable frustrations’ that leaders can address to improve satisfaction, performance, and tenure. When it comes to property management, every supervisor knows the property is the easy part. The challenge is in the people.


PARTICIPANTS WILL

  • Get the latest employee turnover and hiring figures and discover where tenure is most at risk
  • Hear what on-site leasing, maintenance, and management team members say is most frustrating about their work, and learn practical solutions
  • Walk away with tactical action steps for attracting job candidates and earning the continued loyalty of your existing team

Agenda:

8:30am - Check-in

9am - Class Begins

Cost:

$40 for SLAA members

$80 for non-members

Attendees will receive 3 continuing education credits for this course.

Meet Our Speaker:

Kara Rice has 30 years in multifamily in roles ranging from leasing to leadership,
with an emphasis on employee development. Kara is fascinated by the
intersection of high performance and high satisfaction—that sweet spot known as
employee engagement. As the Chief Communications Officer for Swift Bunny, she
works with multifamily leaders to make the workplace work well for all associates.
Kara is a lifelong learner who enjoys helping others improve their performance.
Presenting webinars and at industry conferences is a favorite aspect of work.
She is an NAAEI Faculty member, licensed Florida real estate sales associate, and
owner of rental property. Kara lives in South Florida with her family of five and
spends her extra time and money on books and Broadway. Reach her at kara@swiftbunny.com

For More Information:

St. Louis Apartment Association Logo 12777 Olive Boulevard, Suite C
Saint Louis, MO 63141
314.205.8844

St. Louis Apartment Association Event Cancellation Policy

We understand that plans can change; however, due to the commitments
we must make with vendors and venues, the following cancellation and no-
show policies apply to all of our events:

1. Cancellation After Deadline:
The deadline to register for events is 10 days prior to the event date,
unless otherwise noted. Cancellations made after the registration
deadline will not be eligible for a refund. Once the deadline has
passed, we are unable to accommodate refunds or event credits, as
event logistics will have already been finalized.
2. No-Show Policy:
If a registered participant does not attend the event ("no-show"), they
will still be responsible for the full cost of the event. No-shows will be
invoiced for the full amount of their registration, as their space has
been reserved and event expenses incurred.
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including the cost of the meal. This ensures that costs associated
with pre-ordered meals are covered.
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Thank you for your understanding and cooperation. Our cancellation and
no-show policy ensures the success of our events and helps us manage
costs efficiently for all attendees.