(VIRTUAL) Social Messaging for Today

Presented by Kate Good

Tough times call for smart messaging. Learn how to create a bonded community of customers through actionable social messaging. In times of distress, the way you respond could be an incredible retention tool. Supporting your brand could be a matter of saying the right thing.   

In this Speedy Session, Kate Good will share examples and ideas related to:

• Get your residents participating in the idea that we are “all in this together”
• What to say and when to say it
• How to deliver bad news
• Build a stronger sense of community to impact the reputation of your brand for years to come